What are the check-in and check-out times at Gatlinburg Westgate Smoky Mountain?
Check-in is at 16:00 and check-out is by 10:00.
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Gatlinburg Westgate Smoky Mountain, Gatlinburg
102US$
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Key details
About the Hotel
915 Westgate Resort Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
- Next to Great Smoky Mountains National Park
Great
8.3
8.2
3.3
Loved by guests
"The views on the balcony were breathtaking."
"The indoor water park is fabulous."
"The accommodations were spacious, clean, and well-appointed, with all the amenities needed to feel right at home."
Westgate Smoky Mountain Resort & Spa, a 3-star mountain retreat, features a
Spacious Mountain Villas
The Westgate villas range from studios to
Resort Dining Options
Nothing beats lunch at
Waterpark and Recreation
Westgate Smoky Mountain Resort's Wild Bear Falls waterpark features a
Location and Access
The property is
Must-do experiences
- Visit the Great Smoky Mountains National Park for scenic hikes.
- Try the pancakes at Pancake Pantry, a local breakfast favorite.
- Explore the Ole Smoky Moonshine Distillery for tasting tours.
- Discover arts at the Gatlinburg Arts and Crafts Community 8-mile loop.
- Experience the mesmerizing views from the Gatlinburg SkyLift Park.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One Bedroom Villa
2 persons
51 m²Â
1 King-size bed and 1 Sofa bed
Shower
room details
One Bedroom Deluxe Two Double Beds Villa
2 persons
81 m²Â
2 Double beds
Bathtub
Balcony
room details
Two Bedroom Villa
2 persons
114 m²Â
1 King-size bed and 1 Sofa bed
Bathtub
Balcony
room details
One Bedroom Deluxe King Bed Villa
2 persons
72 m²Â
1 King-size bed and 1 Sofa bed
Bathtub
Balcony
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Table tennis
- Mini golf
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Shops/Commercial services
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
Children
- Cots
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Aqua park
- BBQ facilities
- Spa & wellness centre
- Jacuzzi
- Shallow end
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Parquet floor
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Location
915 Westgate Resort Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
Map view
915 Westgate Resort Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
2.1
km
Landmark
Ole Smoky Tennessee Moonshine
2.4
km
Landmark
Souvenir shopping
2.2
km
Landmark
Gatlinburg Space Needle
2.4
km
Landmark
Tsali Monument
1.8
km
Landmark
Anakeesta
2.3
km
Theatre
Sweet Fanny Adams Theatre
2.1
km
Ski Lift
Gatlinburg SkyLift Park
2.3
km
Amusement Park
Earthquake
2.2
km
Convention Centre
Gatlinburg Convention Center
2.5
km
Landmark
Ripley's Haunted Adventure
2.4
km
Museum
Hollywood Star Cars Museum
2.4
km
Landmark
Guinness World Records Adventure
2.2
km
Landmark
Mysterious Mansion
2.1
km
Museum
Christ in the Smokies Museum and Gardens
2.2
km
Landmark
Ole Smoky Barrelhouse
2.3
km
Landmark
Amazing Mirror Maze
2.5
km
Museum
Salt and Pepper Shaker Museum
2.3
km
National Park
Great Smoky Mountains National Park
2.2
km
Landmark
Historic Ogle Log Cabin
2.3
km
Landmark
World of Illusions
2.3
km
Landmark
Chapel of Love
2.3
km
Landmark
Ripley's Believe It or Not Gatlinburg
2.4
km
Landmark
Gatlinburg First United Methodist Church
2.4
km
Landmark
Roaring Fork
1.9
km
Landmark
Ripley's Davy Crockett Mini-Golf
6.3
km
Landmark
Gatlinburg Mountain Coaster
6.8
km
Landmark
Hillbilly Golf
6.8
km
Landmark
Rowdy Bear Mountain
8.8
km
Nearby
915 Westgate Resorts Rd Westgate Smoky Mountain Resort & Spa
Wild Bear Falls Water Park
150 m
Restaurants
Mountaineer Kandy Kitchen
9.1
km
1001 Parkway Ste 8
Explore Gatlinburg
Explore Gatlinburg
Ripley's Aquarium of the Smokies
25 minutes walking
Aquarium showcasing diverse marine life, interactive exhibits, and a stunning underwater tunnel.
Great Smoky Mountains National Park
25 minutes walking
Stunning national park with diverse ecosystems, scenic trails, and abundant wildlife.
Gatlinburg SkyLift Park
8 minutes driving
Iconic chairlift attraction offering stunning views of the Smokies and a beautiful sky bridge.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
George
United States,
FebruaryÂ
2025
5.8/10
I was excited to return to Westgate but left feeling mixed about my experience. While our room was beautiful and had a fantastic view, the service during check-in was frustrating with a lot of miscommunication. The amenities, particularly the water park, were overcrowded, and I found it challenging to enjoy my stay. Overall, there are great aspects, but some serious improvements are needed, especially regarding pool capacity and overall communication.
Rooms
7.0
Our room was beautiful with a fantastic view, but I noticed some peeling paint. Overall, it felt spacious, yet I would rate it a solid 7 out of 10 due to maintenance issues.
Service
5.0
The check-in process was a nightmare with poor communication; it took multiple calls to sort things out. However, I did find some staff members friendly once we were there. Rating the service would be around a 3.
Location
8.0
The resort is placed conveniently between Gatlinburg and Pigeon Forge, which is ideal for exploring both towns. I would give the location an 8.
Dining
Facilities
5.0
While the pools and water park are advertised, they were often overcrowded, and unfortunately, the relaxing hot tub left much to be desired. It's a fun place, but it can't handle the capacity well, so I'd rate facilities a 5.
John
United States,
FebruaryÂ
2025
8.8/10
My stay at the Westgate Smoky Mountain Resort was overall a memorable experience with beautifully spacious accommodations and stunning scenic views of the mountains. The staff provided excellent service, making me feel welcomed throughout my visit. However, I found the dining options a bit limited, and the indoor water park was closed during my stay, which was disappointing. Despite that, I would definitely consider returning due to the great location between Gatlinburg and Pigeon Forge.
Rooms
10.0
The three-bedroom unit I stayed in was incredibly spacious with excellent appointments, offering fantastic views and a cozy layout.
Service
10.0
The service from the concierge and other staff exceeded my expectations; they were attentive and caring.
Location
9.0
The resort's central location made it easy to access attractions in both Gatlinburg and Pigeon Forge, which was a significant advantage.
Dining
7.0
While the on-site dining options were decent, I found the selection to be somewhat limited, which left me wanting more.
Facilities
8.0
The amenities were impressive, including the infinity pool and the putt-putt golf course, though I missed the water park.
Mike
United States,
DecemberÂ
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
George
United States,
OctoberÂ
2024
5.0/10
During my stay, I found several aspects to be quite disappointing. The initial impression of the property was soured by the lack of cleanliness in my unit and the poor condition of the amenities. The area is nice, being centrally located to attractions, but the accommodations did not meet my expectations given the price.
Rooms
5.0
The room was dark and small, lacking basic features such as windows and a decent view. It felt very depressing and didn't live up to the pictures on the website.
Service
5.0
The service varied; while some staff were helpful, my overall experience with customer service was not encouraging. I encountered issues with room location and cleanliness, and it seemed like these complaints weren't taken seriously.
Location
6.0
The location was decent, providing accessibility to both Gatlinburg and Pigeon Forge, but was marred by ongoing construction nearby, waking us up early every morning.
Dining
Facilities
5.0
Facilities were lacking; the pools were overcrowded, and there were not enough amenities available to truly enhance the experience.
Andrea
United States,
OctoberÂ
2024
8.8/10
We had a wonderful family trip with plenty of activities to keep the kids entertained, especially the water park. The accommodations were spacious and well-maintained, offering great views. On the downside, the noise from construction and some unexpected disruptions from maintenance staff took away from our experience. Overall, it was a good value for a family getaway.
Rooms
8.0
The two-bedroom suite was spacious and perfect for our family, though some areas could be improved for noise insulation.
Service
9.0
The staff was accommodating and friendly, particularly the concierge who made our daughter's birthday special.
Location
9.0
The resort is beautifully situated between Gatlinburg and Pigeon Forge, making it easy to explore both areas.
Dining
Facilities
9.0
The water park and heated pools were significant highlights, providing endless fun for the kids.
Spacious accommodation
Noise from construction
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 10 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for additional charge.
Children & extra beds
Maximum capacity of extra beds in a room is 1.Â
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
10
Former name
Westgate Smoky Mountain Resort
FAQs
About Gatlinburg Westgate Smoky Mountain
Is parking available at Gatlinburg Westgate Smoky Mountain?
Public parking is available on-site for free without a reservation.
What amenities are included in the rooms at Gatlinburg Westgate Smoky Mountain?
Rooms include air conditioning, a flat-screen TV with cable channels, a kitchenette, and a private bathroom with free toiletries.
What dining options are available at Gatlinburg Westgate Smoky Mountain?
On-site dining options include Westgate Smokehouse Grill for breakfast and dinner, and Mason Jar Lounge for cocktails and dinner.
What attractions are near Gatlinburg Westgate Smoky Mountain?
Nearby attractions include Great Smoky Mountains National Park (9 km), Dollywood theme park (approximately 17 km), and Ripley's Aquarium of the Smokies (4 km).
Does Gatlinburg Westgate Smoky Mountain have a spa?
The resort features a full-service spa offering over 50 unique treatments including massages and body wraps.
What recreational facilities are available at Gatlinburg Westgate Smoky Mountain?
Guests have access to an outdoor swimming pool, indoor pool, game room, mini golf, and Wild Bear Falls Water Park.
How far is Gatlinburg Westgate Smoky Mountain from McGhee Tyson Airport?
The resort is located 75 km from McGhee Tyson Airport.
Is internet access available at Gatlinburg Westgate Smoky Mountain?
Internet access is provided for free throughout the property.
Are there facilities for children at Gatlinburg Westgate Smoky Mountain?
The resort features a children's play area and a game room for kids.
What languages do the staff speak at Gatlinburg Westgate Smoky Mountain?
Staff members at the resort are proficient in English.
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